Puppy Tubs General Information and Policies
Puppy Tubs is committed to providing a safe, fun and stimulating social environment for your pet during his/her stay with us. To ensure the safety and health of your pet and our other guests, we require all guests to comply with the following policies. Please carefully read the vaccination policies, it is very important to understand the requirements and ensure your dog is up to date.
Business Hours: Monday through Friday 7:00am to 7:00pm, Saturday 9:00am to 6:00pm and Sunday 12:00pm to 6:00pm (Self-Service, Pickups and Drop-offs Only - Daycare by appointment only on Sunday)
Self-Service baths must begin 30 minutes before closing time, and completed by closing time.
Check in/out policies:
Boarding Check-in Schedule
- Dogs can check-in during our normal business hours between 7:00 AM and 7:00 PM M-F, 9:00 AM - 6:00PM Saturday, and 12PM - 6:00PM Sunday.
Boarding Check-out Schedule
- Check out time is no later than closing time. Dogs not checked-out by closing time will be boarded for an additional night at the applicable boarding rate.
Dog Daycare Schedule
- You can drop off and pick up your dog anytime during regular business hours.
- Dogs not checked-out by 7:00 PM M-F or Saturday by 6:00 PM will be boarded for the night at the applicable boarding rate.
For the safety of your dogs and to allow our staff to focus on preparing our guests for evening play and meals, absolutely no pick ups after our lobby is closed for the day! No exceptions please.
Payment: Payment is due at time of service and must be settled in full before your dog leaves Puppy Tubs. We accept payment by all major credit cards, cash, local check or debit card.
Lobby is closed all major holidays: Thanksgiving Day, Christmas Day, New Year’s Day, Memorial Day, July 4th, and Labor Day. There is no boarding pick up on these days. Even though our lobby is closed, our staff continues to provide the same outstanding services to your pets
Reservations are required for boarding (not required for daycare but appreciated!): Please call us in advance for reservations and let us know if your plans change.
Puppies: We welcome puppies 4 months and older who have received their complete round of puppy shots to stay with us.
Gender: All dogs 7 months and older must be spayed or neutered.
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Vaccinations: For the safety of all of our guests, all dogs must have up-to-date vaccinations. It is the owners responsibility to ensure that all vaccination records are up to date and recorded in our records no later than 24 hours before your visit.
- Owners must submit written proof by hard-copy, mail or fax (770-681-0978) of K9 Influenza H3N2 (required), K9 Influenza H3N8 (required) or Bivalent (covers both H3N2 & H3N8 strains in one shot), Rabies, DHPP and Bordetella vaccinations. We also recommend the leptospirosis shots.
- Your dog needs to have had a fecal exam in the last year, and be worm-free. They also need to be on a monthly heartworm, flea, and tick regimen.
Health: All dogs must be in good health. Owners will certify their dog(s) are in good health and have not been ill with a communicable condition in the last 30 days. Upon admission, all dogs must be free from any condition which could potentially jeopardize other guests. Dogs that have been ill with a communicable condition in the last 30 days will require veterinarian certification of health to be admitted or readmitted. Dogs will be very active at Puppy Tubs, please let us know if your dog has any physical limitations, injuries or other concerns.
Meals/Food Policy: Puppy Tubs has two options for feeding, you can bring your dogs own food, or we can provide a high quality house food for your dog at a cost of $1 per meal. We also sell high quality dry and wet food in our retail store that you can purchase when you drop off. If you are providing your own food, it is your responsibility to bring enough to last their entire stay (If it runs out we will provide our house food). We recommend you pack a little extra just in case your plans change and your dog stays longer than expected.
Behavior: All dogs must have a complete, up-to-date and approved application on file. We also require that he/she attend a 1/2 day Socialization Session (FREE!) to make sure that your pup likes to play with others! For the safety of our employees and other guests, aggressive dogs will not be accepted, and Puppy Tubs may refuse any dog for any reason.
Medical Emergencies: If for any reason your pet should require veterinarian attention, Puppy Tubs will first attempt to contact you, notify you of the situation, and provide our recommendation for care. If we can not reach you or your designated emergency contact we will transport your pet to your designated veterinarian. If your designated veterinarian is not open or able to accommodate the dog, we will bring your dog to one of our vet partners in Peachtree City or a 24 hour emergency vet clinic. Owners are responsible for paying for the veterinarian services at the time of checkout.